Delivery Policy

Approval date: 28 July 2026
Effective date: 28 July 2026
This Delivery Policy governs the delivery of products purchased on the website (the "Website").
The Website is owned by Giberman Mikhail (IMEN NAILS), registration number 341148948 (the "Company").

1. Delivery area

The Company delivers products throughout the State of Israel.

2. Delivery options

When placing an order, the customer may choose one of the following delivery methods:

Express delivery
Delivery service: Israel Post
Cost: ₪50
Estimated delivery time: 2–3 business days

Standard delivery
Delivery service: Israel Post
Cost: ₪40
Estimated delivery time: 5–12 business days

The Company reserves the right to substitute an equivalent delivery method if the selected method is temporarily unavailable for a particular locality or for other reasons beyond the Company’s control. In this case, the Company will contact the customer in advance to agree on an alternative delivery option.

3. Free delivery

Free delivery is provided subject to the following conditions:

throughout Israel — on orders of ₪500 or more;
within Rishon LeZion — on orders of ₪300 or more.

If the order total is below the stated amount, delivery costs are determined by the selected delivery method.

4. Delivery times

Delivery time starts after the Company confirms the order and hands it over to the delivery service.
The stated delivery times are estimates and may vary depending on:

the delivery area;
the delivery service’s workload;
weekends and public holidays;
weather conditions;
other circumstances beyond the Company’s control.

The Company makes every reasonable effort to process and dispatch orders promptly.

5. Delivery address

The customer must provide an accurate and complete delivery address and correct contact details.
The Company is not responsible for delivery delays or failure to deliver caused by incorrect, incomplete or outdated information supplied by the customer.
If an order must be sent again because incorrect details were provided, the customer pays the cost of the additional delivery.

6. Receiving the order

When receiving the order, the customer is advised to check that the packaging is intact and that the products match the order.
If the packaging has visible damage or the product arrives damaged, the customer is advised to notify the Company immediately and, where possible, document the damage with photographs.

7. Force majeure

The Company is not responsible for delivery delays caused by force majeure or other events beyond its reasonable control, including, but not limited to:

natural disasters;
military hostilities;
strikes;
emergencies;
decisions by government authorities;
disruptions to transport companies and delivery services;
technical failures affecting the delivery process.

In such cases, delivery times may be extended for the duration of the relevant circumstances.

8. Contact information

For any questions about order delivery, please contact:
Giberman Mikhail (IMEN NAILS)
Registration number: 341148948
Phone: 054-2577702
Email: info@gmsharp.co.il